Service & Support
Lifecycle support from project brief to maintenance information.
Project flow
01
Project brief
Structured brief: project type, venue, country, target opening, scale, budget, land status.
02
Engineering review
Model selection, parameters, site inputs, standards applicability and documentation scope.
03
Manufacturing
Production follows the confirmed engineering configuration.
04
Inspection
Key components inspected; rides factory-tested before shipment.
05
Shipment documentation
Packing, shipment and documentation deliverables per project and market.
06
Installation guidance
Instructions in text, pictures and video with remote coordination.
07
Training & maintenance
Operator training, manuals, maintenance information and spare parts.